Delivery

and

Returns & Exchanges

Processing Time

The time we need to prepare an order for dispatch varies. For details, see individual items.

Estimated delivery times

UK: 1-3 business days

Europe: 3-7 business days

United States: 5-15 business days

We will do our best to meet these delivery estimates, but cannot guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

We gladly accept returns and exchanges

Contact us within: 14 days of delivery

Send items back within: 30 days of delivery

We do not accept cancellations but please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We cannot accept returns for:

  • Custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.